Frequently Asked Questions

Everything you need to know about PrideChat

What is PrideChat?

PrideChat is a free LGBTQ+ dating and chat app. Browse, connect, and chat with people in your community. It is built by and for the LGBTQ+ community, with safety, privacy, and inclusivity at its core.

Is PrideChat free?

Free for Individual Users — download, chat, swipe, and connect. PrideChat is free to download and use with core features included at no cost.

Who is PrideChat for?

PrideChat is for LGBTQ+ individuals aged 18 and older who are looking for genuine connections, chat, and community. Whether you are looking for friendship, meaningful connections, or just a safe space to be yourself, PrideChat welcomes you.

How do I download PrideChat?

Download PrideChat for free from your device app store:

Is PrideChat available on iPhone and Android?

Yes! PrideChat is available on both iOS (iPhone) and Android. Download the app and start connecting today.

What makes PrideChat different from other apps?

PrideChat stands out because it is free for individual users — core features are included at no cost. Built by LGBTQ+ people for LGBTQ+ people, we prioritize inclusivity, safety, and community above all else.

How does location discovery work?

PrideChat uses your device location (with your permission) to show you people nearby. You can set your preferred distance range, age preferences, and gender preferences to find the right matches. Your precise location is never shared publicly.

What is Passport / Travel Mode?

Passport (Travel Mode) lets you virtually teleport to any city in the world and connect with people there before you arrive. It is perfect for travellers who want to make friends or plan ahead. This feature is available to all users.

How does blocking and reporting work?

You can block or report any user directly from their profile page. When you block someone, they can no longer see your profile or send you messages. When you report a user, our moderation team reviews the report and takes appropriate action, including removal from the platform if community guidelines are violated. All reports are handled confidentially and we take every report seriously.

How does PIN protection work?

PrideChat includes a built-in PIN lock feature to protect your account. You can set a 4-digit PIN from the app settings. Once enabled, you will be asked to enter your PIN each time you open the app, keeping your chats and profile private even if someone else has access to your phone. You can change or disable your PIN at any time from the settings menu.

How can I hide my profile and control my location privacy?

You can make your profile invisible to other users by enabling Hide Profile in the app settings — your profile will not appear in discovery or search results until you turn it back on. For location privacy, enable Hide Location to share only your general area instead of your exact position. These controls give you full flexibility over when and how you appear to others on the app.

What data does PrideChat collect and share?

PrideChat collects only the minimum information needed to provide the service: your basic profile details (name, age, photos, preferences), device location (with your permission), and anonymous usage analytics to improve the app. We do NOT monitor your private chats, sell your personal data, or share your information with third parties for marketing. We use privacy-respecting analytics that never identify you personally. For full details, see our Privacy Policy.

Is PrideChat safe to use?

Yes — safety is built into PrideChat from the ground up. The app includes PIN security to lock your account, blocking and reporting tools to flag inappropriate behaviour, hide profile and hide location privacy controls, and photo privacy settings. We do not monitor your private chats or sell your personal data. For a full overview of all safety protections, visit our Safety page.

What safety features does PrideChat offer?

PrideChat includes multiple safety features to keep you in control:

  • PIN Lock — secure the app with a 4-digit PIN so your account stays protected
  • Block & Report — block any user and report inappropriate behaviour. Our team reviews every report
  • Hide Profile — make your profile invisible to others when you want privacy
  • Hide Location — share your general area instead of your exact position
  • Photo Privacy — control which photos are visible in your gallery

Learn more on our Safety page.

Are my chats private?

Yes, privacy is a top priority at PrideChat. Messages you send are shared only between you and your chat partner. We do not monitor, sell, or share your private conversations. Always use your best judgment when sharing personal information with others.

How do I delete my account?

You can delete your PrideChat account and all associated data directly from the app settings. Go to Settings > Account > Delete Account. Once confirmed, your profile, messages, photos, and personal information are permanently removed. Deletion cannot be undone, so please make sure before proceeding.

Does PrideChat support multiple languages?

Yes! PrideChat is available in multiple languages including English, Thai (ภาษาไทย), and Khmer (ភាសាខ្មែរ). You can change your language preference from the app settings at any time. More languages will be added in future updates.

How does the referral system work?

You can invite friends to PrideChat and earn rewards through our referral programme. Find your unique referral code or link in the app settings. When a friend signs up using your referral link, both you and your friend receive a reward. Referral details and current rewards are always visible in the app.

How do I contact support?

You can reach us through the Contact page on our website, or email us directly at [email protected]. We aim to respond to all inquiries within 24 hours.

Where is the Privacy Policy?

You can read our full Privacy Policy at pridechat.app/privacy-policy. It explains how we collect, use, and protect your information.

Where are the Terms and Conditions?

You can read our Terms and Conditions at pridechat.app/terms. They outline the rules and guidelines for using PrideChat.

Where can I follow PrideChat on social media?

Follow us on Facebook at facebook.com/pridechat for updates, community stories, and announcements.

Still have questions?
Download PrideChat and see for yourself